Refund Policy

Last Updated: June 2026

Overview

At Fashion Print & Design, customer satisfaction is important to us. This Refund Policy explains when refunds may be issued.

Customized Products

Most products offered by Fashion Print & Design are custom-designed, printed, or manufactured according to customer specifications.

Therefore, customized, personalized, or made-to-order products are generally non-refundable unless:

  • The item arrives damaged.
  • The item received is incorrect.
  • There is a manufacturing defect.

Damaged or Incorrect Orders

Customers must notify us within 7 days of receiving the product and provide:

  • Order number
  • Description of the issue
  • Clear photographs showing the problem

Refund Approval

After reviewing the claim, we may:

  • Issue a replacement product
  • Issue a full or partial refund
  • Provide store credit

Refund Processing

Approved refunds will be processed through the original payment method. Processing times may vary depending on the payment provider.

Non-Refundable Situations

Refunds will not be granted for:

  • Change of mind
  • Incorrect information provided by the customer
  • Normal wear and tear
  • Slight color variations due to screen settings

Contact

For refund requests: